I am a 911 dispatcher and control operator for a major metropolitan city. These calls are real.
This is my diary.

Olive Garden is delicious! I. AM. JEALOUS!

Olive Garden is delicious! I. AM. JEALOUS!

Oh no! If our agency was in charge thought I think we would be victims of this too. I’m glad they let us organize it!

Oh no! If our agency was in charge thought I think we would be victims of this too. I’m glad they let us organize it!

shitmycallerssay:

Is your agency celebrating? If so, how? Do you celebrate this and if so, when? How do they how you they appreciate all that you do? Let me know! I will be posting some pics from our various festivities this week! If you have them also please feel free to share! I will post…

This sounds so contradictory! I’m sorry to hear that. : (

Telecommunicator Week- Day 1 and 2

Hope you all are enjoying it! Most of our festivities have been organized by a committee of police/ems dispatch and control with supervisor input and assistance. The supervisors usually have a hand in hooking us up with our various donated meals.

The way my PSAP is set up is that police is one side and fire/ems is on the other. We have glass windows and each shift on each side picks a theme and decorates their window. Last year was circus themed, and this year we have done a 50s diner theme. Everyone has a photo taken then our heads were all cut out and placed on little paper people. Each was decorated and put on the window! We also usually have a bake-off as well. Food throughout the week will be a combination of pitch-ins and meals provided by associated agencies and local businesses we serve.

Yesterday’s festivities included cupcakes for control made by my sergeant’s girlfriend and delicious pizza from a funky local little place provided by Motorola (who provides most of our radio equipment). One of our dispatchers engraved everyone’s name on a piece of silverware to keep in the locker (since we are all constantly looking for utensils) and our supervisors gave everyone a little baggie of candy. There was also the first of several trivia games with a gas card as a prize.

Thus far today we have had a cookout for both sides. The meat was provided by the city’s fire and ems services. The sides were a joint effort by our union and our local FOP. We are also playing dispatch bingo, with a table of prizes to choose from for the winners.

If you celebrate, who organizes your festivities? A committee or the managers? Was it formed by the dispatchers themselves or do the supervisors control it? Share your stories and tell us about it!

Stay tuned for more throughout the week!

lyssa-muffin:

Happy Public Safety Telecommunicator Week! (Especially to shitmycallerssay!)

At my psap, we celebrate several times so each of our platoons gets to take part. Today just so happens to be Alpha Platoon party day, so I’m a pretty happy camper. 
Our county commissioners hand out awards to dispatchers who have earned special recognition, whether for successfully giving instructions for delivering babies or CPR, etc. They also secure us a donated lunch, and we have a cookout! This pleases me greatly, as my platoon is well known for our love of cooking out and celebrating every little thing (is it sunny tomorrow? We’re cooking out. Some random team playing a sport won? Time for ice cream!). 

Here’s to hoping my lovely ems providers quiet down enough to let me enjoy lunch this afternoon. Last time we had a party, a mountain caught fire and that just isn’t conducive to eating a hot lunch.


Edit: the director of my agency manned the grill for us today. Awesome.

I love it! We are pitch-in people too. Thanks for sharing! Sadly, I’m hearing that a lot of PSAPs are not recognizing their dispatchers. : (  I’m glad your agency is doing a little something!

lyssa-muffin:

Happy Public Safety Telecommunicator Week! (Especially to shitmycallerssay!)

At my psap, we celebrate several times so each of our platoons gets to take part. Today just so happens to be Alpha Platoon party day, so I’m a pretty happy camper.
Our county commissioners hand out awards to dispatchers who have earned special recognition, whether for successfully giving instructions for delivering babies or CPR, etc. They also secure us a donated lunch, and we have a cookout! This pleases me greatly, as my platoon is well known for our love of cooking out and celebrating every little thing (is it sunny tomorrow? We’re cooking out. Some random team playing a sport won? Time for ice cream!).

Here’s to hoping my lovely ems providers quiet down enough to let me enjoy lunch this afternoon. Last time we had a party, a mountain caught fire and that just isn’t conducive to eating a hot lunch.

Edit: the director of my agency manned the grill for us today. Awesome.

I love it! We are pitch-in people too. Thanks for sharing! Sadly, I’m hearing that a lot of PSAPs are not recognizing their dispatchers. : ( I’m glad your agency is doing a little something!

insta911:

It’s National Public Safety Telecommunicator Week. Hug a dispatcher and thank them for their service! #911 #dispatch #dispatchers #publicsafety #april #hugsandkisses #dispatchninja #911operator #911dispatch #montana #greatfalls #kelly #lovemyjob by kellyjacey http://ift.tt/1eHiaf7

insta911:

It’s National Public Safety Telecommunicator Week. Hug a dispatcher and thank them for their service! #911 #dispatch #dispatchers #publicsafety #april #hugsandkisses #dispatchninja #911operator #911dispatch #montana #greatfalls #kelly #lovemyjob by kellyjacey http://ift.tt/1eHiaf7

Happy Telecommunicator Appreciation Week!

Is your agency celebrating? If so, how? Do you celebrate this and if so, when? How do they how you they appreciate all that you do? Let me know! I will be posting some pics from our various festivities this week! If you have them also please feel free to share! I will post them all. : )

Colorblind

Me: “She’s going to be a black female, green or teal shirt, sweatpants…on the ground by the mailboxes.”
Officer: “Control, teal…that’s…that’s kinda blue, right?”

Story of my life. Tomorrow (Wednesday) is my Friday. This week.

Story of my life. Tomorrow (Wednesday) is my Friday. This week.